How to check your cloud credit balance and expiry date

Credits expire quietly. Both consoles show your remaining balance and expiry date, but neither puts it on the page you look at every day — here is exactly where to click.

Both AWS and Google Cloud show remaining credit balance and expiry date under the billing section of the console

Checking AWS Activate credits

  1. Sign in to the AWS Management Console as the root user. Credits are attached to the account, and IAM users often cannot see or redeem them.
  2. Open Billing and Cost Management.
  3. Select Credits in the left sidebar.

The table shows each credit grant, its type (Activate, promotional, educational), the Amount remaining column, and the expiration date. AWS documents the page in detail under AWS credits in the Billing user guide.

Newly issued credits appear within roughly 3–4 hours. If you were approved yesterday and see nothing, wait before raising a support ticket.

AWS expiry warnings

AWS emails the account's registered address automatically:

  • 60 days before expiry
  • 30 days before expiry
  • On expiry
  • At 75% of credits consumed
  • At 100% consumed

These go to the root account email. If that is a founder's inbox nobody reads, the warnings are worthless — forward it to a shared alias.

Checking Google Cloud credits

  1. Open the Google Cloud Console.
  2. Go to Billing.
  3. Choose Billing account overview — not "Payment overview", which is the common wrong turn.

The remaining promotional credit balance and its expiry appear on the overview panel. For a per-credit breakdown, open Billing → Reports and filter by credit type — Google documents this under viewing billing reports.

The overview vs payment trap "Payment overview" shows what you owe. "Billing account overview" shows what you have left in credits. People check the first, see nothing about credits, and conclude they were never granted.

How long credits last

ProgrammeTypical validity
AWS ActivateCommonly 12–24 months from issue. Exact date shown in Billing → Credits
Google for Startups CloudGenerally up to 2 years. The Scale tier is structured across two distinct years

Validity is set per grant and both providers vary it. The date shown in your own console is authoritative — not any figure published elsewhere, including here.

Set up your own alerts

Provider emails tell you about credits. They do not tell you about burn rate, which is what actually kills a credit balance.

  • AWS: create a Budget in Billing and Cost Management with alerts at 50%, 80% and 100% of your intended monthly spend.
  • Google Cloud: Billing → Budgets & alerts, with the same thresholds. Set it against the billing account, not a single project, or workloads in other projects go unwatched.

Do this the week your credits land. A budget alert configured after the surprise is not much use.

Credits running low?

If the balance is dropping faster than planned, the fixes are usually the same handful of things — see how to make free cloud credits last longer. And if you took credits on only one provider, you may still be eligible for the other: AWS vs Google compared.

Frequently asked questions

Where do I see my AWS credit balance?
Sign in as the root user, open Billing and Cost Management, and select Credits in the left sidebar. The Amount remaining column shows your balance and the table shows each grant's expiration date. Newly issued credits appear within about 3–4 hours.
Why can't I see my AWS credits?
The two usual causes are signing in as an IAM user rather than the root user, or checking within a few hours of issue before the credits have propagated. AWS credits are redeemed and viewed with the root user on the account they were granted to.
How do I check remaining Google Cloud credits?
In the Google Cloud Console, go to Billing and open Billing account overview — not Payment overview. The remaining promotional credit balance and expiry appear there. Billing → Reports gives a per-credit-type breakdown.
What happens when cloud credits expire?
Unused credits are removed from the account and your usage starts billing to your payment method at standard rates. Expired credits cannot be reinstated or extended, which is why setting a budget alert when credits land matters more than checking the balance later.

Want us to handle the application?

Tell us about your startup and we'll map you to the right programme and tier. No cost, no commission, no catch.